Orders
Cancellation policy
We understand that plans can change. Please contact JoyBundle promptly if you need to cancel.
When cancellation may be possible
Cancellation is generally possible before preparation or customization begins. Contact us through WhatsApp so we can check the current order status.
After preparation begins
Once customized work or preparation has begun, cancellation may not be possible. We will explain the available options based on the order stage and circumstances, subject to applicable law.